In recent weeks, the Office of Group Benefits advised you that we have discontinued our contract with
1Point Solutions, our flexible benefits vendor. OGB is pleased to report we have entered into a
replacement contract with DataPath Administrative Services, Inc. (DPAS) for Flexible Spending
Accounts (FSA) claim reimbursement services.
DPAS is issuing its "mySourceCard" debit card to the FSA participants. Cards will be delivered to the
participant's home address within seven to 10 days. Once the card is received, the card can be
activated by going to www.myrsc.com or calling the phone number on the card. One free card will be
issued to each participant. Participants may purchase additional cards at $5 per card. To receive
additional cards, print and sign the mySourceCard enrollment agreement form and submit it, along with
a $5 fee for each card, to DataPath Administrative Services, 1601 West Park Drive - Suite 9, Little Rock,
AR 72204. The form can also be faxed to 501-687-3282 or 1-888-472-6777 (toll-free), but additional
cards cannot be issued until payment is received.
After using the card, participants should fax or submit receipts with a completed mySource Card Debit Card Substantiation Request Form. This form should also be used for out-of-pocket medical expenses.
The Request for
Reimbursement Claim Form should be used for Dependent Care expenses. For fastest
reimbursement, fax (toll-free) to 888-472-6777 or email to INFO@IDPAS.COM. Information can also be
mailed to DataPath Administrative Services, Inc., 1601 West Park Drive - Suite 9, Little Rock, AR 72204.
Participants may start faxing or submitting their FSA claims on Monday, October
2, 2006. Current year claims will be processed within 72 hours of receipt. For expenses incurred before June 30, 2006, participants must submit claims during the month of October, 2006. Prior plan year claims received after
October 31, 2006 will be denied due to late filing.
A Special Note
OGB has learned that several flexible benefits program participants recently
received checks from 1Point Solutions which were returned to them marked Not
Sufficient Funds (NSF).
Employees who have a 1Point Solutions NSF check are requested to submit
documentation to the OGB Flexible Benefits Administration to be added to a list
for research and possible recovery action against 1Point Solutions or its insurers.
The employee should send the following documentation by fax to OGB Flexible
Benefits Administration at fax number: 225-925-4860:
Documentation needed:
1. Copy of the check
2. Copy of any NSF charges or fees
3. Copy of out of pocket expenses supporting the check
4. Mailing address
5. Email address
6. Home and work phone numbers
Documentation can also be mailed to OFFICE OF GROUP BENEFITS,
ATTN: FLEXIBLE BENEFITS ADMINISTRATION,
P.O. BOX 44036,
BATON ROUGE, LA 70804.
Once again, OGB sincerely regrets any inconvenience caused by this situation.
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